Logistics · 2025
Replacing eleven spreadsheets with one operations platform
Dispatch, fleet and billing ran on disconnected spreadsheets. We consolidated them into a single scheduling platform with live vehicle tracking and automated invoicing.
- Less admin time per dispatch
- 68%Less admin time per dispatch
- To first production release
- 3 wkTo first production release
- Uptime since launch
- 99.9%Uptime since launch
The challenge
Every dispatcher kept their own version of the schedule. Reconciling them at the end of the day took two staff several hours, and invoices went out late as a result.
- Shadowed dispatchers for a week to map the real workflow
- Modelled one shared schedule with role-based permissions
- Integrated telematics for live vehicle positions
- Automated invoice generation from completed jobs
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